Essential Skills boxset: Emotional intelligence

• Date: March 10, 2025
• Time: 13:00 – 14:00
• Cost: TIOB Member Rate – £90, Non-member Rate – £180
• Audience: Deputy Heads, Assistant Heads, Heads of boarding, Houseparents, Assistant houseparents
• Platform: Zoom (online) – webinar

Course Outline:

Part 1 of 3 interactive workshops to help those is positions of leadership within boarding develop effective leadership skills and tackle common challenges and issues faced by leaders and managers.

Each 60-minute online workshop will be fully interactive. Workbooks will be completed during the sessions with lots of hints, tips and takeaways to put into practice straight away.

Emotional intelligence

• Understand what emotional intelligence is
• Components that make up our EQ (emotional quotient)
• Importance of developing a high EQ to be an effective leader
• Practical steps to develop and grow your emotional intelligence

Managing conflict

• Definition of conflict and its role in organisations
• Characteristics of effective leaders in conflict resolution
• Setting boundaries for conflict management
• Personal reflection on conflict

Imposter syndrome

• Understand what imposter syndrome is
• How it affects everyone – especially those in leadership positions
• How you can effectively manage it so that you can stay focused on being an outstanding leader

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